Terms of service

Terms and Conditions

Last Updated: August 12, 2025

Welcome to Wainwright Cart Co!

These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from [Your Website URL], you agree to be bound by these Terms. Please read them carefully before making any purchases or using our website.

1. General Information

Wainwright Cart Co. ("we," "us," "our") provides products, services, and content through our website. We reserve the right to update, modify, or revise these Terms at any time, and such changes will take effect immediately upon posting. You agree to review these Terms periodically and be aware of any changes.

2. Account Registration

To place an order, you may be required to create an account with us. When creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use of your account.

3. Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, prices, or availability are error-free or complete. We reserve the right to correct any errors, including pricing, without prior notice.

4. Orders and Payment

By placing an order with us, you agree to pay the total price, including taxes and shipping fees. Payment must be made at the time of purchase through the available payment methods, including credit card, PayPal, or other methods outlined on the site. Orders are subject to acceptance by us, and we reserve the right to refuse any order at our discretion.

5. Custom Orders and Made-to-Order Products

All products sold on our website are either custom-made or made-to-order. Due to the nature of these products, all sales are final. No returns or exchanges will be accepted for custom orders unless the product is defective or damaged during delivery. For more information, please refer to our Returns and Refunds policy.

6. Shipping and Delivery

We will ship your order to the address you provide during checkout. Shipping fees and delivery times will be calculated at checkout based on your location and the size of your order. Please note that shipping times may vary, and we cannot be held responsible for delays caused by third-party carriers.

7. Returns and Refunds

Due to the custom and made-to-order nature of our products, all sales are final. We do not accept returns or offer refunds, except in cases where the product is defective or damaged upon arrival. If you believe there is a defect or damage to your product, please contact us immediately at support@wainwrightcart.com with photographic evidence.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and other intellectual property, is owned by Wainwright Cart Co. or its licensors and is protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute any content from our site without our express permission.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Wainwright Cart Co. will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our total liability for any claim related to your use of the website or the products will be limited to the amount you paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Wainwright Cart Co., its affiliates, officers, directors, and employees from any claim, loss, liability, or expense arising from your violation of these Terms or your use of our website and products.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of the state of Virginia, USA, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms will be brought exclusively in the courts of Virginia.

13. Termination

We may suspend or terminate your access to our website and services if we believe you have violated these Terms. Upon termination, all provisions of these Terms that should survive termination (including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability) will remain in effect.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Wainwright Cart Co.

 Email: bark@wainwrightcart.com

 Phone: 703.629.4854

 Address: 10006 Hopkins Lane, Nokesville, VA 20181

 

15. Safety and Responsibility

While we design our carts with the highest standards of safety and quality, the use of any carting product involves inherent risks. You, the customer, are responsible for ensuring that your dog is physically capable of using the cart and that the cart is properly fitted and maintained.

  • Vet Consultation: Before using any cart, we recommend that you consult with a veterinarian to ensure that your dog is healthy and physically capable of engaging in carting activities.
  • Proper Fit and Maintenance: You are responsible for ensuring that the cart is properly fitted to your dog, and for regularly checking that all components of the cart are in good working condition. Regular inspections of the cart for wear and tear, including harnesses and straps, are essential for the safety of both you and your dog.
  • Use at Your Own Risk: By using our carts, you acknowledge and accept full responsibility for any risks associated with their use. [Your Brand Name] is not responsible for any injuries, accidents, or damages that may occur as a result of improper use, fitting, or maintenance of the cart.
  • Our Recommendations: Please follow all guidelines provided by us, the manufacturer, for proper use, fitting, and maintenance of your cart. If you are unsure about how to use or maintain the cart, please contact us for assistance or refer to the user manual provided with your purchase.