Customer Care

Customer Care

We’re here to help

Questions about an order, a download, sizing, or our gear? Reach out — we usually reply within 1–2 business days.

Email: bark@wainwrightcart.com
Text: (540) 753-0123

Orders & Shipping

  • We’ll email tracking as soon as your order ships.
  • If an address correction is needed, email us ASAP — we’ll do our best to catch it.

Returns & Exchanges

  • See our Refund Policy for full details.
  • Digital products (downloads/courses) are final sale.

Problems with a digital download?

  • Check your order confirmation for the “Your downloads are ready” email.
  • Still stuck? Email bark@wainwrightcart.com and we’ll resend your link.

Warranty & Repairs

Built to last. If you believe an item has a defect in materials or workmanship, email us with photos and your order number. Our Lifetime Guarantee explains how we handle repairs and replacements.

Wainwright Dispatches

Stories, updates, and practical insights from Wainwright Cart Co., shared as the work progresses and new gear comes to life.

For people who care about how things are made and how they’re used.