Customer Care

We’re here to help

Questions about an order, a download, sizing, or our gear? Reach out — we usually reply within 1–2 business days.

Email: bark@wainwrightcart.com

Orders & Shipping

• We’ll email tracking as soon as your order ships.
• If an address correction is needed, email us ASAP — we’ll do our best to catch it.

Returns & Exchanges

• See our Refund Policy for full details.
• Digital products (downloads/courses) are final sale.

Problems with a digital download?

• Check your order confirmation for the “Your downloads are ready” email.
• Still stuck? Email bark@wainwrightcart.com and we’ll resend your link.

Warranty & Repairs

Built to last. If you believe an item has a defect in materials or workmanship, email us with photos and your order number. Our Lifetime Guarantee explains how we handle repairs and replacements.